THE TRANSPORTATION OF YOUR ORDER.-
Free shipping
The delivery will be made between 48 and 72 hours in Spain, (Depending on availability). For international shipments of approximately 4 to 7 days. By the company Correos. You can enter www.correos.es and enter the tracking number to see the status of your shipment, as long as it is certified.
At the same time, it generates an invoice for the amount of the order that is sent to the customer.


QUESTIONS

 

Q: Is it safe to place an order?

A: Fully, Elartesanodelrey.es is a professional company dedicated to the personalization of leather products. GUARANTEEING the perfect functioning of the shipments. We have an email to answer any questions: info@elartesanodelrey.es

All our shipments are made in specially designed boxes or envelopes so that the material arrives in perfect condition.


Q: I want to place an order, what do I have to do?

A: Create a user account, register with your name and two surnames, full delivery address, contact telephone number (so that the carrier locates you if necessary) and a valid email; make sure you receive our emails, because all communication is done through emails. There are times that you can go to the SPAM area, check it well.


Q: How much are the shipping costs?
A: They are FREE to anywhere in the world, is not it great ?!


Q: What are the payment methods?

A: We use only the PAYPAL payment platform. If you do not have it, contact us.


Q: Can I modify my orders once sent?

A: No. Check it before sending it as it will be processed as quickly as possible once we have it


If you have any doubt that is not reflected, you can send an email to:

info@elartesanodelrey.es

And we will solve it as soon as possible.